Safety for all West Australians - is our No.1 Priority at Comfort Keepers

Working together to keep West Aussies Safe
‍Throughout the COVID-19 pandemic, our team is working 24-7 to ensure that we provide the fastest, safest and best-practice in-home care - that aligns with all State and Federal Government requirements.As a leading local and global organisation - we take all matters, very seriously.

‍Our Process
‍When visiting your home, or travelling in a CK transport vehicle, or to a community activity, please rest assured that our Support Workers adhere to stringent protocol and procedures.

These Include:

• Have completed high-level training in infection control, symptom identification and response procedures (support workers and clinical staff).
  
• Follow strict Personal Protection Equipment (PPE) procedures and anti-bacterial procedures (including mask wearing, social distancing and advanced personal hygiene training and application, etc.)
  
• Follow strict in-home care screening and communication processes for clients
  
• Undergo, continuous training to align with government and industry best practices.
  
• Our Support Workers carry a certification of vaccination card, as required by government regulation, for all home and community visits.

Client Screening Process
Comfort Keepers has a dedicated COVID-19 screening process for our clients, We appreciate your help in working with together, to help keep our community safe.

When booking a service, please let us know if:

You are feeling unwell and believe this could be related to being in contact with someone who has COVID-19 (or thinks they may have it). (Symptoms may include a cough, sore throat, fever, loss of taste or smell, or fatigue, etc)

‍You have been in contact with someone who has COVID-19, (or thinks they might have COVID-19,) since your last in-home service.You have recently been overseas or interstate and are required to self-isolate.

Should clients report or demonstrate any symptoms or signs of COVID 19, we will help to refer our clients for further screening and/or testing and assistance as required.

Things to do to stay safe at home

Undertake good personal hygiene (wash hands often with soap and water, or hand sanitiser and cover coughs and sneezes with a tissue or use your elbow)Wear a face mask as required (personal choice)*

Practice social distancing (1.5 metres apart from others).

Stay home if unwell or experiencing any symptoms

Call the CV19 Hotline on 13 26843, or visitVisit the government’s website: https://www.wa.gov.au/government/covid-19-coronavirus for further information and resources.

Contact the Translating and Interpreting Service on 131 450., if you need any help.

*Please note that the West Australian Government lifted its mask mandate and capacity restrictions on 26 April, 2022. https://www.abc.net.au/news/2022-04-26/covid-mask-mandate-lifts-in-wa/101016318

Further Information and Resources:

Comfort Keepers Head Office
Call the team on 08 9 4928920,or send an email to info@comfortkeepers.com.au

National Coronavirus Helpline
Please contact the 24/7 National Coronavirus Helpline via 1800 020 080.